Return & Refund Policy

Return & Refund Policy

Refund &  Returns Policy for UniformWallah.com

At UniformWallah.com, we strive to provide our customers with high-quality school uniforms to ensure satisfaction with every purchase. To maintain transparency and build trust with our valued customers, we have outlined our Returns & Refund Policy below:

1. Returns:

1.1 Defective or Damaged Items: If you receive a defective or damaged item, please contact our customer service within 2 days of receiving the order. We will provide you with a return authorization and arrange for the replacement of the item or issue a refund.

1.2 Incorrect Items: In the rare event that you receive an incorrect item, please notify us within 7 days of receiving your order. We will rectify the error by sending you the correct item and arranging for the return of the incorrect one.

1.3 Size Exchange: We understand that choosing the correct size can sometimes be challenging. If you need to exchange an item for a different size, please contact us within 14 days of receiving your order. We will assist you in exchanging the item, provided it is in its original condition with tags attached.

2. Refunds:

2.1 Refund Eligibility: Refunds will be processed for eligible returns. To be eligible for a refund, the item must be unused, in its original packaging, and with all tags attached.

2.2 Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe, typically within 7 days.

2.3 Non-Refundable Items: Certain items, such as customized or personalized uniforms, are non-refundable unless there is a manufacturing defect or error on our part.

3. Return Shipping:

3.1 Return Shipping Costs: Customers are responsible for the cost of return shipping, except in cases where the return is due to a manufacturing defect, damage, or an error on our part.

3.2 Return Authorization: Before returning any items, customers must obtain a return authorization from our customer service team.

For any further questions or assistance regarding returns and refunds, please contact our customer service at support@uniformwallah.com.

UniformWallah.com reserves the right to update or modify this Returns & Refund Policy at any time without prior notice. Please review this policy periodically for changes.

Thank you for choosing UniformWallah.com for your school uniform needs. We appreciate your trust and are committed to providing you with a seamless shopping experience.